Payment Policy

At Ethily, we aim to make every step of your shopping experience seamless and enjoyable. That’s why our checkout is designed to be easy, secure, and flexible—so you can focus on discovering pieces you love.

We accept a range of trusted payment options including Visa, Mastercard, American Express, Apple Pay, Google Pay, and PayPal.

All payments are processed in GBP, and the total will be charged as soon as you confirm your order. Occasionally, your bank may place a temporary hold or pre-authorization before completing the payment—this is a normal part of the process and nothing to worry about.

Protecting your payment information is our top priority. Every transaction is encrypted using advanced SSL technology, and we only work with reputable payment providers. Your card or payment details are never stored on our servers—everything is handled securely between you and your bank.

If you experience any issues during checkout, please ensure your information is entered correctly and matches your bank records. If problems persist, email us at contact@ethily.com and our helpful support team will guide you through the process.

To maintain a safe shopping environment for everyone, we monitor for unusual activity. If anything seems out of the ordinary, we may reach out to verify your information before dispatching your order.

With Ethily, you can shop confidently from the first click through to your completed payment, knowing your security and satisfaction are our priority.